Refund Policy

Cancellation Policy / Store Credits / Gift Cards

  1. Coldcut does not refund in cash.
  2. Store credits will be given for cancellations according to the following:
    • More than 7 days from date of booked session – 100%
    • Less than 7 days but at least 3 days before booked session – 50%
    • Less than 3 days from booked session – 0%
  3. Store credits must be used within 30 days from the date the refund is approved.
  4. Store credits will be forfeited if there have expired.
  5. Gift cards have a validity period of 90 days.
  6. Gift cards will be forfeited if they have expired.
  7. Store credits and gift cards are non-transferable and non-replaceable.